Empowers leaders, managers and the organization to drive the changes in the workplace that will have a sustainable impact on employees and on business performance
Sustainability is an ongoing theme for Nordstern in many areas, including human sustainability. In this context, the annual employee survey provides insight into the current state of well-being and forms the basis for ongoing discussions:
"We want employees who thrive and enjoy being here. That's why we always look at mental well-being when we conduct a survey, and it's a key focus in our discussions with managers.”
This focus on well-being is critical in light of Nordstern's significant growth. Despite an ever-increasing number of employees, the company has managed to maintain a high level of well-being.
Ennova delivers employee, customer, and supplier satisfaction surveys for Nordstern. The close and ongoing collaboration with Ennova has been a key factor in the long-term partnership.
For Nordstern, having a partner with a deep understanding of their business and industry has been a significant advantage, helping them navigate the unique challenges and opportunities of their sector:
"It is crucial for us that Ennova has a deep understanding of our business and industry. This insight has played a key role in our decision-making processes because a good understanding makes the workflow smoother for everyone."
In addition, Nordstern sees synergy in the consistent visual design of the tools used across the three different surveys that Ennova offers:
"We are familiar with the tools. They are similar and we recognize the visuals and icons that we see. There's a degree of visual consistency in the presentations and reports we receive afterward.”
NOTE: The metrics are fictional, not from the actual survey results.
Beyond the visual elements, Nordstern also values having the same partner for all surveys. This continuity and familiarity allows for effective collaboration:
"Every time I'm in contact with Ennova, I get professional advice - and I can always get in touch with you."
Read more about how Nordstern works with their customer surveys here.
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