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  • PLATFORM
    HI-MegaMenu-Platform

    The Ennova Platform

    Your one-stop shop for actionable employee and customer insights, seamlessly integrated for impact.

    See overview

    Employee Experience

    Explore all our EX solutions

    • Employee Engagement Survey

      Gain insights that drive engagement

    • Team Talk - On Demand Survey

      Facilitate real-time team feedback

    • LeadUp - Leadership Coaching

      Develop leaders with online expert coaching

    • 360 Degree Leadership Feedback

      Gather holistic leadership insights

    • Employee Journey

      Improve onboarding and exits

    Customer Experience

    Explore all our CX solutions

    • Customer Relation Survey

      Strengthen customer relationships

    • Customer Touchpoint Survey

      Focus on key customer moments

    Recommendation

    Guide
    Do you stand out from your competitors?

    Do you stand out from your competitors?

    Get 8 steps to follow in year 1 if you want to start your Employee Experience transformation

    Download guide
  • ADVISORY
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    Advisory

    Expert advice and tailored strategies to elevate your employee and customer experience.

    See overview

    EX Advisory

    Explore all our EX solutions

    • Culture

      Uncover and strengthen your workplace culture

    • Stress

      Manage and reduce workplace stress

    • Diversity, Equity & Inclusion

      Build an inclusive, data-driven workplace

    • Workplace Harassment

      Prevent harassment and foster safety

    • People Analytics

      Turn HR data into actionable insights

    CX Advisory

    Explore all our CX solutions

    • Customer Journey Mapping

      Map and enhance your customer journey

    • NPS & Customer Loyalty

      Drive loyalty with key insights

    • Business Potential

      Discover growth opportunities easily

    • Customer Churn

      Prevent churn and build customer loyalty

    Recommendation

    On-demand Webinar
    How to work with Diversity, Equity & Inclusion

    How to work with Diversity, Equity & Inclusion

    Explore practical DE&I strategies and discover how to set targets, prioritize, and create impact...

    See webinar
  • TRAINING
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    Training: Leadership & Team Development

    Leadership and team development designed to drive lasting change.

    See overview

    Our Solutions

    Explore our Solutions

    • Leadership Development

      Develop your leaders with data-backed tools

    • Team Development

      Build cohesive teams with proven strategies

    • HR Business Partner Training

      Equip HR to lead strategic change

    • Leadership Team Development

      Empower leaders and teams to thrive

    Features

    Explore all our CX solutions

    • Case: Danish Crown

      Be inspired by an impactful approach to leadership development - with examples of strategic initiatives

    • Blog: 20 Important Questions for Your 360 Leadership Feedback

      Get 20 examples of important questions for your 360-degree leadership feedback survey right here

    • Webinar: 5 sneaky biases

      Identify the five most common biases that can influence leadership evaluations

    Recommendation

    Blog
    A Leader's Story: My Road to an Effective Follow-up Process

    A Leader's Story: My Road to an Effective Follow-up Process

    As I started this year, it was clear to me as a leader: I wanted to do something different with the ...

    Read the article
  • RESOURCES
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    Resources

    Insights, inspiration, and tools to help determine your next step in employee and customer experience.

    Explore all resources

    Our Resources

    Improve your Employee Experience with our Guides and Expert Knowledge

    • Cases

      Read inspiring customer success stories

    • Blog

      Read the latest insights on EX and CX

    • Guides

      Deep dive into key topics within EX and CX

    • Webinars

      Watch our webinars and learn from our experts

    • Downloads

      Get inspiration and insights on-demand

    Features

    Dive into our features

    • Employee Experience Insights

      Read our latest insights in employee experience

    • Webinar: Predictive Power

      Learn how you can predict employee behaviors using your existing data

    • Newsletter

      Subscribe to our newsletter and get the latest employee experience trends and tips

    Recommendation

    Employee Experience
    How to Foster More Psychological Safety?

    How to Foster More Psychological Safety?

    Psychological safety is key for creating a workplace where employees feel safe to share ideas, admit...

    Read latest blog post
  • ABOUT US
    HI-MegaMenu-About us

    About us

    Who we are and how we help organizations create better workplaces and stronger customer relationships.

    Learn more about us

    Who we are

    Explore all our EX solutions

    • About us

      Find out more about us

    • Why Ennova?

      Learn why top organizations trust Ennova

    • Data & Security

      Read about our commitment to security, privacy and compliance

    • Career

      Explore our job opportunities and become part of our team

    • Contact us

      Do you have questions or need help? Our team is ready to help you

    Features

    Explore all our EX solutions

    • Cases

      Read inspiring customer success stories

    • Blog

      Read our latest blog post

    • Webinars

      Watch our webinars and learn from our experts

    • Employee Experience Platform

      Explore how we empower organizations and people

    Recommendation

    Blog
    How to Measure and Report on the

    How to Measure and Report on the "S" in ESG with Data-Driven Insights

    Today companies are increasingly expected to demonstrate their commitment to environmental, social, ...

    Read the article
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Advisory - Customer Experience

Strengthen your customer focus with our advisory services

Through our advisory services, we provide expert advice and customized strategies to improve your customer experience.

Introducing our Customer Experience Advisory Solutions

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customer journey mapping
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nps & customer loyalty
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Customer churn
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business potential

Actionable advice and strategic insight from experts

Creating a strong customer experience starts with understanding what truly matters to your customers. Our experienced advisors bring you the right mix of strategic insight and practical guidance – tailored to your organization and based on data that drives action.

Whether you're looking to improve customer loyalty, map your customer journey, uncover business potential or reduce churn, we’ve got you covered. Our consultants combine hands-on experience with deep analytical skills to help you turn insight into lasting impact.

We work with you before, during, and after the process to ensure your setup, follow-up, and execution are successful – and aligned with your strategic goals.

Customer experience platform

More than a report

The Ennova CX platform combines three fundamental elements that are crucial to working professionally with Customer Experience:

INSIGHTS - Getting the right, reliable and fact based insights on your customers.

TECH - Support your organization with relevant CX technology intelligently applied.

ADVISORY - Provide advisory, guidance and support on how to translate insights into actions and ultimately improve your customer experiences.

Book Demo
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Learn more about our cx products and services

We are a full-service provider with a wide range of relevant specialized and experienced experts. Regardless of whether you
need help designing a full customer feedback program or just want to execute a customer survey, we are ready with suitable customer experience solutions and the necessary competencies in-house.
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Customer Relation Survey

Identify critical customer insights and improve your customer experience all the way.

Get more info

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Customer Touchpoint Survey

Get real-time feedback, know which touchpoints to focus on and drive loyalty.

Get more info

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Nps & customer loyalty

Foster a strong and lasting relationship between your business and your customers.

Get more info

Be the first to know

Subscribe to our newsletter and stay up to date on the latest trends, and best & next in practices in Employee Experience and/or Customer Experience. Join our Ennova Insight community now and be the next thought leader.

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NORDIC EXCELLENCE WORLDWIDE

We empower organizations and leaders to improve the employee and customer experience through proven, concise and engaging advisory.

COPENHAGEN

Havnegade 39
DK-1058 Copenhagen K
+45 86 20 21 20
email@ennova.com

Org. nr. 19587347

OSLO

Kristian IVs gate 12
NO-0164 Oslo
+47 95 83 78 45
email@ennova.com

Org. nr. 994 815 245

STOCKHOLM

Vasagatan 28
SE-111 20 Stockholm
+46 (0) 8 545 670 80
email@ennova.com

Org. nr. 556 732 9312

AARHUS

Daugbjergvej 26 B, 2.
DK-8000 Aarhus C
+45 86 20 21 20
email@ennova.com

Org. nr. 19587347

SOLUTIONS

  • Employee Experience
  • Customer Experience
  • Leadership & Team Dev.
  • Ennova Trust Center
  • Service Desk

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  • Guides
  • Downloads

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