Nordic Workplace Report: Trends and Tips for Success

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    A Leader's Story: My Road to an Effective Follow-up Process

    A Leader's Story: My Road to an Effective Follow-up Process

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    360° Feedback: Align Leadership, Boost Growth, and Drive Success

    360° Feedback: Align Leadership, Boost Growth, and Drive Success

    How can HR professionals leverage 360° feedback evaluations to align leadership behaviors with organ...

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    How to Measure and Report on the

    How to Measure and Report on the "S" in ESG with Data-Driven Insights

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Fresh insights to boost your customer - and employee experience

Stay ahead of the game with our expert articles on employee experience and customer experience.

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Latest articles and insights

Employee Experience
360° Feedback: Align Leadership, Boost Growth, and Drive Success

8 min. read | December 09 - 2024

360° Feedback: Align Leadership, Boost Growth, and Drive Success

How can HR professionals leverage 360° feedback evaluations to align leadership behaviors with organizational goals and foster measurable growth? This question framed our webinar hosted by Stephanie Bäckström, Director of Leadership & Team Development at Ennova.

Read more
Employee Experience
How to Measure and Report on the S in ESG with Data-Driven Insights

4 min. read | November 13 - 2024

How to Measure and Report on the S in ESG with Data-Driven Insights

Today companies are increasingly expected to demonstrate their commitment to environmental, social, and governance (ESG) performance. While the focus ...

Read more
Employee Experience
Enhancing Your Employee Engagement through ESG: A Path to Growth

4 min. read | October 16 - 2024

Enhancing Your Employee Engagement through ESG: A Path to Growth

Today, companies aren't just focused on the bottom line-they're also expected to have a positive impact on the world around them. That's where environ...

Read more

Employee Experience

Employee Experience
360° Feedback: Align Leadership, Boost Growth, and Drive Success

8 min. read | December 09 - 2024

360° Feedback: Align Leadership, Boost Growth, and Drive Success

How can HR professionals leverage 360° feedback evaluations to align leadership behaviors with organ...

Read more
Employee Experience
How to Measure and Report on the S in ESG with Data-Driven Insights

4 min. read | November 13 - 2024

How to Measure and Report on the S in ESG with Data-Driven Insights

Today companies are increasingly expected to demonstrate their commitment to environmental, social, ...

Read more
Employee Experience
Enhancing Your Employee Engagement through ESG: A Path to Growth

4 min. read | October 16 - 2024

Enhancing Your Employee Engagement through ESG: A Path to Growth

Today, companies aren't just focused on the bottom line-they're also expected to have a positive imp...

Read more
Employee Experience
Empower Your ESG Initiatives through Cultural Change

4 min. read | September 01 - 2024

Empower Your ESG Initiatives through Cultural Change

Let's explore how fostering a positive cultural shift within your organization can empower ESG initi...

Read more
Employee Experience
About Finding the Balance Between AI Sata and Survey Data

5 min. read | July 08 - 2024

About Finding the Balance Between AI Sata and Survey Data

Artificial intelligence (AI) has been a game changer in many fields, and survey work is no exception...

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Employee Experience
When Leaders are Skeptical About Engagement Surveys

6 min. read | June 07 - 2024

When Leaders are Skeptical About Engagement Surveys

Engagement surveys are more than just an HR metric; they reflect the core health and potential of an...

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Employee Experience posts

Customer Experience

Customer Experience
When Surveys are a Methodological Mess or Sabotage Your Service

6 min. read | September 18 - 2024

When Surveys are a Methodological Mess or Sabotage Your Service

We’ve all been there—finally finished with your interaction with customer service (after waiting lon...

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Customer Experience
Crack the Code: Let's get Customer Obsessed

9 min. read | September 18 - 2024

Crack the Code: Let's get Customer Obsessed

In the world of Customer Experience (CX), you often hear the terms "customer-centricity" and "custom...

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Customer Experience
Create Engaging Customer Surveys with These 5 Hacks

2 min. read | June 14 - 2024

Create Engaging Customer Surveys with These 5 Hacks

Creating engaging customer surveys is an art that can significantly improve the quality of feedback ...

Read more
Customer Experience posts

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NORDIC EXCELLENCE WORLDWIDE

We empower organizations and leaders to improve the employee and customer experience through proven, concise and engaging advisory.

COPENHAGEN

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DK-1058 Copenhagen K
+45 86 20 21 20
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OSLO

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NO-0164 Oslo
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Org. nr. 994 815 245

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SE-111 20 Stockholm
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AARHUS

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DK-8000 Aarhus C
+45 86 20 21 20
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Org. nr. 19587347

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