Customer Experience Insights
by Anders Hansen Warming

Anders is Chief Revenue Officer and advises some of Ennova’s largest customers on customer feedback surveys. With his holistic approach, Anders has a sharp focus on holistic solutions that contribute to achieving the desired effect at the operational, tactical and strategic level.

Anders Hansen Warming

Contact Anders Hansen Warming: aha@ennova.com

Customer Experience

Create engaging customer surveys with these 5 hacks

2 min. read | June 14 - 2024

Create engaging customer surveys with these 5 hacks

Creating engaging customer surveys is an art that can significantly improve the quality of feedback ...

Customer Experience

How to build customer trust and boost your ROI

4 min. read | May 21 - 2024

How to build customer trust and boost your ROI

Trust is an integral component of any successful business. It's an invaluable asset that transcends ...

Customer Experience

Master customer touchpoints: Tips for choosing a pulse survey tool

5 min. read | April 15 - 2024

Master customer touchpoints: Tips for choosing a pulse survey tool

Understanding and managing customer touchpoints is a main element of working with customer experienc...

Customer Experience

How to choose the right customer satisfaction survey tool

4 min. read | March 14 - 2024

How to choose the right customer satisfaction survey tool

Choosing the right customer satisfaction survey tool is pivotal for any organization aiming to deepl...

Customer Experience

Guide and templates: 3 key elements of a successful customer survey

2 min. read | February 23 - 2024

Guide and templates: 3 key elements of a successful customer survey

Customer surveys are key to understanding your customers and creating an experience that meets or ev...

Customer Experience

Why Customer Effort Score is essential for your business

3 min. read | February 19 - 2024

Why Customer Effort Score is essential for your business

Navigating the world of customer experience? One metric stands out for its clarity and impact: the C...

Customer Experience

Use text- and sentiment analysis to improve your CX

3 min. read | February 08 - 2024

Use text- and sentiment analysis to improve your CX

Navigating the technological landscape has become more about understanding and leveraging your custo...

Customer Experience

Strengthening your customer relations is essential for your business growth

4 min. read | August 25 - 2023

Strengthening your customer relations is essential for your business growth

In a world where customer expectations are continually evolving, businesses must recognize the criti...

Customer Experience

ROI: Why great customer experiences are key to your organization's success

3 min. read | May 09 - 2023

ROI: Why great customer experiences are key to your organization's success

While many companies focus on optimizing processes, developing new products and acquiring new custom...

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