3 min. read | February 08 - 2024
Use text- and sentiment analysis to improve your CX
Navigating the technological landscape has become more about understanding and leveraging your custo...
Customer Experience Insights
Customer Experience
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2 min. read | January 25 - 2024
Customer Experience Management Software: A quick guide
Customer Experience Management Software (CEM software) is pivotal for success in today's business la...
Customer Experience
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3 min. read | December 21 - 2023
Customer Experience Consulting: Elevate your CX with expert help
Customer Experience Consulting is a powerful tool to elevate your business performance with the assi...
Customer Experience
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4 min. read | November 16 - 2023
Customer Experience Analytics: Everything you need to know
Customer Experience Analytics is the key to ensuring a smooth customer experience from start to fini...
Customer Experience
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7 min. read | November 01 - 2023
The art of making customer experience easy
In 2015, I saw the future one Friday morning on Cromwell Road in London. The day before, I had been ...
Customer Experience
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6 min. read | October 18 - 2023
A pink cocktail of Barbie, differentiation theory and behavioral research
Today's CX blog is a pink cocktail mixed with Barbie, differentiation theory, behavioral research an...
Customer Experience
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4 min. read | August 25 - 2023
Strengthening your customer relations is essential for your business growth
In a world where customer expectations are continually evolving, businesses must recognize the criti...
Customer Experience
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6 min. read | August 21 - 2023
What is Customer Experience and why does it matter?
In its essence, Customer Experience (CX) is about the relationship between a company and its custome...
Customer Experience
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4 min. read | August 15 - 2023
What is Customer Experience Management?
Understanding and implementing effective customer experience management in your business is key to s...