3 min. read | October 06 - 2022
3 Steps to Reduce Your Customer Churn in a B2B Industry
All companies care about their customers for obvious reasons. No customers – no business. This is al...
Customer Experience Insights
Contact Anders Hansen Warming: aha@ennova.com
Customer Experience
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2 min. read | July 12 - 2022
Do Your Ambassadors Actually Recommend You?
All companies care about their customers for obvious reasons. No customers, no business. It is as si...
Customer Experience
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6 min. read | January 18 - 2022
5 Steps to Strengthen Customer Relationships Using Surveys
Many companies today perform a customer survey to understand what customers think about them on a nu...
Customer Experience
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6 min. read | July 22 - 2021
How to Create Changes Your Customers will Appreciate
Is your goal to be a customer champion? The process may seem overwhelming, but it is actually pretty...
Customer Experience
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5 min. read | May 25 - 2021
Do You (Also) Not Get Enough Out of Your Customer Surveys?
Today, many companies get nowhere near enough from their customer surveys and their work with custom...
Customer Experience
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5 min. read | February 16 - 2021
When did you Last (Re)visit Your Customer Journey?
The work with customer journey mapping and the understanding of your customer journey is important f...