Customer Experience Insights
by Anders Hansen Warming

Anders is Chief Revenue Officer and advises some of Ennova’s largest customers on customer feedback surveys. With his holistic approach, Anders has a sharp focus on holistic solutions that contribute to achieving the desired effect at the operational, tactical and strategic level.

Anders Hansen Warming

Contact Anders Hansen Warming: aha@ennova.com

Customer Experience

3 steps to reduce your customer churn in a b2b industry

3 min. read | October 06 - 2022

3 steps to reduce your customer churn in a b2b industry

All companies care about their customers for obvious reasons. No customers – no business. This is al...

Customer Experience

Do your ambassadors actually recommend you?

2 min. read | July 12 - 2022

Do your ambassadors actually recommend you?

All companies care about their customers for obvious reasons. No customers, no business. It is as si...

Customer Experience

5 Steps: Use Customer Survey to Build Strong Customer Relationships

6 min. read | January 18 - 2022

5 Steps: Use Customer Survey to Build Strong Customer Relationships

Many companies today perform a customer survey to understand what customers think about them on a nu...

Customer Experience

Take the test: how do you perform when creating great customer experiences?

6 min. read | September 08 - 2021

Take the test: how do you perform when creating great customer experiences?

Take the test and find out how your company performs when it comes to having the tools needed to del...

Customer Experience

How to create changes your customers will appreciate

6 min. read | July 22 - 2021

How to create changes your customers will appreciate

Is your goal to be a customer champion? The process may seem overwhelming, but it is actually pretty...

Customer Experience

Do you (also) not get enough out of your customer surveys?

4 min. read | May 25 - 2021

Do you (also) not get enough out of your customer surveys?

Today, many companies get nowhere near enough from their customer surveys and their work with custom...

Customer Experience

When did you last (re)visit your customer journey?

4 min. read | February 16 - 2021

When did you last (re)visit your customer journey?

The work with customer journey mapping and the understanding of your customer journey is important f...

Customer Experience

On positive customer experiences and superheroes

4 min. read | October 11 - 2016

On positive customer experiences and superheroes

Several months ago, we were admitted to hospital with our 4-year-old son. This subsequently got me t...

Customer Experience

On worn-out running shoes and omnichannel customer experience

4 min. read | February 24 - 2016

On worn-out running shoes and omnichannel customer experience

What do my worn-out running shoes, marathon training and a visit to Stockholm have to do with a posi...

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