Employee Experience Insights
by Nicholas Winther Skov

Nicholas, Head of CX Advisory at Ennova, provides fact-based consulting to improve customer experience. He shares insights and industry trends in this blog.

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Nicholas Winther Skov

Contact Nicholas Winther Skov: nvs@ennova.com

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Employee Experience
About Finding the Balance Between AI Data and Survey Data

5 min. read | July 08 - 2024

About Finding the Balance Between AI Data and Survey Data

Artificial intelligence (AI) has been a game changer in many fields, and survey work is no exception...

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Employee Experience
3 HR Strategies for Excellent Customer Experience

7 min. read | March 18 - 2024

3 HR Strategies for Excellent Customer Experience

At the heart of a successful business is a deep understanding that great customer experiences start ...

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